FREQUENTLY ASKED
How do you price your services?
Our services are priced based off of what goes into each order. Our price estimates reflect food costs, material costs, and time. In the case of delivery, we charge a travel fee depending on your location. (Travel fees are listed on the services page) If you wish to pick up your board, there will be no delivery charge added to your order. Any customizations are subject to extra fees depending on how much the costs are per customization. We are happy to work with you to make your vision come to life for your special event!
How far in advance can I book an order?
We prefer at least a 10 day notice for grazing table orders and a 5 day notice for charcuterie board orders. For grazing tables, orders placed within one week of event date are subject to a rush fee. For orders outside of the Tri-County area, we require a 3 week notice for us to be able to have enough time to book a hotel.
What is your cancellation policy & do you offer refunds if I need to cancel my event?
For grazing tables, we require a 5 day cancellation notice for a full refund of your deposit. If you cancel 3 days prior to the event, 50% of the deposit will be refunded. Any day after that, the full amount of the service will be due. For charcuterie boards, we require a 2 day cancellation notice. For orders outside of the Tri-County area, we require a one week cancellation notice for a full refund of your deposit. If you cancel 5 days prior to the event, 50% of the deposit will be refunded. Any day after that, the full amount of the service will be due.
When will my board go bad?
We recommend that all boards and tables inside are displayed for a maximum of 4 hours. As for outside events, we recommend a maximum of 3 hours. For charcuterie boards, charcuterie boxes and cupcuteries, it is highly recommended to be consumed 24 hours after delivery.
Do you offer any dietary restrictions?
We are happy to accommodate any dietary restriction whether it is gluten-free, kosher, vegan, etc. Please contact us in regards to special dietary requests.
What measures do you take during COVID to ensure safety?
We understand the difficulty of hosting an event during these hard times. Your safety and comfort is our biggest priority, so we will be wearing masks and gloves while setting up for your event.
Do you serve any locations outside of the Tri-County area?
Yes! We would be happy to serve any location in Florida. Locations outside of the Tri-County area (Miami-Dade, Broward, Palm Beach) are subject to a travel fee. Please contact us if you have any questions regarding the travel fees.
Do you offer any insulation to accommodate for the Florida heat in the summer?
We recommend that you do not request a grazing table outside if the weather the day of your event is going to be over 80 degrees due to food safety regulations. Inside tables are especially encouraged if you plan to book a table in Florida summers.
I found an idea on Pinterest. Are you able to replicate that?
Grazing tables and charcuterie boards can most definitely be customized according to your preferences. Please contact us if you have a specific table or board you would like made! Prices will vary accordingly.
Can you make custom desserts for and/or in addition to my table/board?
Yes! We partner with Jules Sweets Treats, a dessert business ran by our assistant Julia. Jules Sweet Treats has been featured on our grazing tables, providing custom cookies, cupcakes, cake balls and more. You also have the option to book directly from Jules Sweet Treats if you are looking for a custom dessert (cake, pie, etc.) to pair with our tables and boards!